This is a Full-Time position. The company and employees are based in Boise, Idaho but work virtually the majority of the time.
About Konexus
Konexus is a small technology company located in Boise, Idaho with a Global Reach. Our SaaS platform is utilized by some of the largest enterprises and nationwide government agencies to deliver Critical Communication. Organizations rely on Konexus to keep millions of employees, partners, and citizens informed and protected in more than 100 countries.
Position Overview
Konexus is looking for a detail oriented, adaptable Client Success Specialist to help maintain strong relationships with our clients. As a key member of the Client Success team, the Specialist will help build and nurture strong relationships with our clients and will help ensure a consistent and positive client experience. The ideal candidate is passionate about identifying problems, finding solutions, and improving relationships. To succeed in this role, the candidate should have relevant client or customer service experience, excellent verbal and written communication skills, and a tenacious growth mindset.
Responsibilities
What you’ll do:
Required Skills/Abilities
What we are looking for:
Additional Skills or Qualifications
Exemplary candidates will also have:
Please include a resume and cover letter with your application.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
Experience level:
Schedule:
Travel requirement:
Ability to Relocate:
Work Location: Hybrid remote in Eagle, ID 83616
We know what we do best: connect people.
We are tenaciously reliable.
We succeed together.
We know that we will face both failure and success, so we rally from failure and celebrate successes.
We are driven to evolve to better serve our partners and customers.
We believe in continuous self-improvement.